3i sociétéspécialisée, Pôle XBRL, consulting et business intelligence

Presentation.
3i is an independent group with a fast growth entirely auto-financed. The capitalization of the benefits carried out since 3i creation ensured a strong financial base allowing to create a network of partner-investors:

Our missions are based on a double permanent competence principle:
. Knowledge of our customers' trade
. A service sense related to a high level of technicality.

Three objectives are orienting our actions:
. The quality of the missions and the achieved service
. The professional blooming of our collaborators
. Growth and profitability.

For that, 3i
. Can be at the listening of the IT users needs collaborating with large companies leader in their field.

. Practices a recruitment policy of academic graduates from enginering schools.

. Holds forward from the technology and maintains the all his collaborators on level, thanks to a plan of intern trainings very professional (either an investment of 15 % of the salary mass ). That allows 3i to engage on the results of the projects confided.

OUR STRONG POINTS

3i 'clé en main' Solutions Section :
A Vocation : 3i provides software solutions complete and by modules which cover the whole fonctions of your company with integrated tools upon Open Systems.
By their perenniality, these deliberated technical choices will increase the investments carried out by your company and will facilitate the necessary evolution of your IT.

A Step :
A 3i consultant becomes your privileged interlocutor for the whole stages of our collaboration. He learns how to target your needs perfectly and compels himself to propose the best adapting solution to the specific constraints of your company, while committing himself to respect the defined objectives in terms of quality, times and budgets.

The Means :
We have the capacity to implement the forces of 3i to provide a complete and integrated solution. 3i Solution can be also based on a retailers partners network for the material solutions deployment.

Why will you choose 3i ?

. Commercial Dynamism.
(The size allows to remain close to our customers)
. Plan of growth (3 to 4 recruitments per trimester)
. Disconnection of the needs compared to the recruitments.
. Sectorization (relevance of the dialogue)
. Possibility to draw up an excellent ratio Quality/Price thanks to light structure.

3i is able to engage on his collaborators results and expertise.

Customer Relationship Management (CRM)

Methodology Customer Relationship Management (CRM) of 3i based on the counsel and the integration, consists in providing the solutions best adapted to the needs of its customers, the tools available on the market, and in an approach Information Technology.

3i places at your disposal its teams of experts who realize for you:

Existing analysis, directing diagram
Assistance in Project Management or Contracting Autority, drafting of schedules of conditions, contributes to the choice of the software packages and intervening persons.
Integration : installation and parameter setting of the applications, connections to the information systems
Control of the change, trainings, support, capitalization of knowledge, integration of the tool One Demand

Applicability :

3i intervenes with you, placing at your disposal its experiments returns on the aspects:

Customer services and Supports

Management of the complaints
Request of information and remote breakdown service or on site
Centers of calls and multi-media Center of contacts

Automation of Marketing (EMA)

Targeting of prospective customers
Plans of campaign
Direct marketing
Telephone marketing

e CRM

Creation of gate
Realization of interfaces

Automation of the sales forces (SFA)

To structure information on the customers
To increase the productivity of the salesmen
Follow-up of the offers

Partners:

SIEBEL SYSTEMS
VANTIVE
SELLIGENT
CONSO+
MARKETIC ONE
Integration with ERP, GED, SID